When you arrange a mortgage, the lender or bank will often offer you their own life cover (sometimes called mortgage life insurance, creditor insurance, or mortgage protection). It's convenient — but it's frequently more expensive and less flexible than buying your own policy from an independent insurer, and the bank, not your family, may be the one who gets paid.
It almost always pays to compare an independent term life policy before signing up to the lender's. With your own policy you choose the beneficiary (your family), you keep it if you switch lenders, and it's often cheaper for the same cover. You're never obliged to take the insurance your lender is selling.